Harish Abbott, co-founder of Deliverr, is back with a new venture—this time, an AI-powered logistics assistant called Augie. His company, Augment, has just secured $25 million in seed funding from 8VC to bring this smart assistant to life.
Abbott, who previously built Deliverr into a billion-dollar company before Shopify acquired it, saw how much time logistics workers spend on tasks like emails, calls, and data entry. He created Augie to take on these repetitive tasks so workers can focus on bigger responsibilities.
Key Highlights
- AI-Powered Logistics Assistant: Augie helps logistics teams by handling tasks, organizing work, and improving communication.
- $25 Million Investment: Augment secured funding to grow its engineering and customer support teams.
- Industry Expertise: The company has experienced leaders like Justin Hall, who has worked in logistics for over 25 years.
What is Augie?
Augie is more than just an automation tool. It connects with logistics software, emails, and messaging platforms like Slack and Teams to help manage work smoothly.
What Augie Can Do:
- Automates routine tasks and data entry
- Manages emails, calls, and communication
- Alerts people when human help is needed
- Works alongside employees to improve efficiency
How Augie Was Created
To build Augie, the Augment team studied the daily work of about 90 logistics professionals. This helped them understand what workers struggle with and create a tool that solves real problems.
Why Augie is Different:
- Learns and adapts to workflows, not just simple automation
- Acts as a real teammate, not just a bot
- Reduces wasted time and improves decision-making
What’s Next for Augment?
With the new funding, Augment is expanding its engineering teams in San Francisco and Toronto. They are also setting up a customer success team in Chicago to assist clients and improve Augie.
Future Plans:
- Make Augie even smarter
- Offer better support to logistics companies
- Help more businesses adopt AI in their operations
“Logistics has so much wasted time and inefficiency. Augie is designed to fix that,” said Justin Hall, Augment’s Chief Commercial Officer.
Augie will benefit companies like Lading Logistics by reducing workloads and helping workers focus on what really matters.
Disclaimer: This article is based on publicly available information and sources cited below.
Sources: Yahoo Finance, LinkedIn, Trucking Dive